Joyce Chang is the Chair of Global Research for J.P. Morgan’s Commercial and  Investment Bank, with 36 years of experience in Global Research. Her expertise spans  Macro, Cross-Asset, Fixed Income, Emerging Markets, Geopolitical, and Strategic  Research. She has held numerous leadership positions in research since joining  JPMorgan in 1999, including Global Head of Research, Global Head of Fixed Income  Research and Global Head of Emerging Markets Research. Joyce began her career as  an Emerging Markets Strategist in 1989 and held top rankings in Institutional Investor  surveys for Emerging Markets Research, earning 25 #1 individual rankings, and was  inducted into the Fixed Income Analyst Society Hall of Fame in 2014. Before joining J.P.  Morgan Chase in 1999, she was a Managing Director at Merrill Lynch and Salomon  Brothers. 

Joyce is the Executive Sponsor for J.P. Morgan Chase’s AsPIRE network for  employees of Asian heritage. She serves on the Board of Directors for the German  Marshall Fund, Fixed Income Analyst Society, Asian American Business Development  Center, and Trickle Up. Additionally, she serves on numerous Board of Visitors and  External Advisory Councils for major universities, including Columbia, Princeton,  Georgetown, and UC Berkeley. Joyce is a member of the Council on Foreign Relations,  Inter-American Dialogue, Economic Club of New York and Committee of 100. She has  been included in Barron’s 100 Most Influential Women in Finance and in American  Banker’s Top 25 Most Powerful Women in Finance. Joyce holds an M.P.A. from  Princeton and a B.A. from Columbia, where she received the John Jay Award for  professional achievement.

Emmanuelle (Emm) Rivet serves as Chief Risk Officer, overseeing firmwide risk  management strategies, operations and risk identification and mitigation, helping  the firm to build and maintain trust with clients and deliver quality outcomes. Her  focus is on driving the strategic vision of the risk function to be responsive to the  needs of clients and the firm while rapidly addressing the fast-changing risk  landscape. 

A 30-year PwC veteran, Emm has deep global and tech acumen and a strong  understanding of client services and firm operations across the lines of service. She  has built diverse teams and worked in and across different countries. Most recently,  Emm led the global network’s Technology sector, as well as the US Media and  Telecommunication sector, supporting teams in developing impactful and  innovative solutions that address the industry’s unique challenges and deliver  strong business outcomes for clients. With experience in audit, risk and  compliance, and consulting, Emm has a deep appreciation for governance matters  and is dedicated to helping the firm continue to build trust with clients and  stakeholders. She has also held roles on internal governance committees. 

Passionate about helping victims of conflict find the ability to succeed, Emm is a  supporter of Women for Women International. She serves on the board of the San  Francisco Museum of Modern Art, encouraged by the belief that art transcends a  fractured world. She is also a proud opera aficionado and globe-trotting foodie.

Elizabeth Figoni is Senior Vice President of Growth at Everfi, where she leads revenue strategy and partnerships that expand access to critical-skills education. With 20 years of experience, she builds cross-sector partnerships and leads educational initiatives that connect business priorities with meaningful community impact.

With a focus on a shared value model for both schools and businesses, Elizabeth leads efforts to translate their community priorities into scalable educational experiences—pairing digital learning with local activation, employee engagement, and partnerships with schools and community-based organizations. The work can include financial education that supports Community Reinvestment Act and community-development goals while learners build practical knowledge and confidence. For corporations, Elizabeth drives the development of programs aligned with corporate social responsibility priorities, workforce readiness, and other community needs. Her work demonstrates how education can help organizations build trust, deepen community relationships, and create measurable, lasting impact.

Elizabeth has seen firsthand how corporate partnerships can expand opportunity and strengthen students’ educational experiences. She brings conference audiences a practical perspective on building partnerships that broaden access to learning and create lasting value for organizations and communities.

Elizabeth holds a bachelor’s degree in political science from Santa Clara University.

Kiley Lambert is Senior Director, Strategy and Content, Live Media – Banking. Before joining the Arizent team, he was a coordinating producer for CNBC Events, and a Senior Programming Director for Bloomberg Live.

Melinda Lucy (formerly Huspen) covers the intersection of banking and financial technology for American Banker and is based in New York, NY. Previously, she was a business reporting intern with Digital Insurance via the Dow Jones News Fund. She is a graduate of Fordham University with a major in communications/journalism and a minor in business.

Heidi Sexton is Executive Vice President and Chief Operating Officer of Sound Community Bank, where she leads the implementation of strategic initiatives across the bank’s technology, compliance, marketing, risk management, and client support departments. She is passionate about creating exceptional customer experiences by aligning people, processes, and technology to deliver seamless, personalized banking services. 

Throughout her career, Heidi has led enterprise-wide initiatives that strengthen operational excellence, enhance digital capabilities, and improve customer engagement across the organization. Her work focuses on breaking down organizational silos, leveraging emerging technologies, and ensuring innovation delivers meaningful value for both customers and employees. 

With more than 20 years of community banking experience, Heidi brings a practical perspective on balancing technology, risk management, and relationship banking to meet evolving customer expectations. She is a graduate of the Washington Bankers Association Executive Development Program and Pacific Coast Banking School. Heidi previously served on the Consumer Financial Protection Bureau’s Community Bank Advisory Council and as Board Chair of Financial Beginnings Washington, reflecting her commitment to advancing financial education and strengthening communities. She was also a recipient of the American Banker Team Award, recognizing the impact of collaborative leadership and cross-functional innovation in banking in 2022 and 2026.

Looking ahead, Heidi is particularly interested in how artificial intelligence, data-driven personalization, and embedded financial services will reshape the banking experience while preserving the trust, relationships, and human connection that remain at the heart of community banking.

Stacey Mullin, Managing Director, is BlackRock’s Deputy Chief Operating Officer as well as the firm’s Global Chief of Staff. In her roles, Ms. Mullin helps align the firm horizontally to deliver the spectrum of BlackRock’s capabilities seamlessly to our clients.

As Deputy Chief Operating Officer, Ms. Mullin is responsible for partnering with functional and regional management to support growth and client service across channels, to manage risk, to promote operational efficiency, and to respond to market and regulatory change. In her Chief of Staff role, Ms. Mullin advises senior leadership on strategic priorities and engagements with clients, policymakers, the BlackRock Board of Directors and other key stakeholders around the world.

Prior to her current appointments, Ms. Mullin served as COO for the Europe, Middle East & Africa region, based in London, and before that as COO for the firm’s capital markets businesses. Over the years, she has navigated the firm through major changes in the market and geopolitical environment, including Brexit, Covid and return-to-office, and has helped to refresh our business and financial strategy in response to shifting market trends.

Prior to joining BlackRock, Ms. Mullin was a leader at Oliver Wyman, a financial services consulting firm. She earned a BA degree in Mathematics from Harvard College.

Janet is a marketing research and strategic insights executive with extensive experience in the technology, B2B media, healthcare, financial and professional services industries. Her ability to apply a variety of research approaches to strategic business problems has resulted in the delivery of impactful, innovative research programs for a long roster for global Fortune 1000 companies. Previous to her role as VP of Research at Arizent, Janet served as the General Manager/SVP Research at IDG and the head of Market Insights for HIMSS, a nonprofit in the healthcare space. Her passion is storytelling with data, leveraging research to fuel data-driven strategic decision making and thought leadership content. She holds a B.S. degree from Alfred University, and an MBA degree from the Franklin W. Olin Graduate School of Business at Babson College.