EVP, Head of Digital, Data & AI
Wells Fargo
Michelle Moore is head of Digital, Data & Artificial Intelligence for Wells Fargo Consumer Banking and Lending.
In her role, Michelle leads the strategy, customer experience, and delivery of digital, data, analytics, and artificial intelligence capabilities for Consumer Banking and Lending and Wealth & Investment Management clients. Her team helps drive responsible growth and engagement by bringing together customer-centered digital experiences, advanced analytics, artificial intelligence, data products, and governance to make banking simpler, smarter, and more intuitive for customers.
Michelle is a senior banking executive with more than 25 years of broad experience across major financial institutions and advisory organizations. Her experience spans digital banking, physical channels, contact center and ATM operations, fraud operations, product management, finance, and enterprise strategy, giving her a practical, end-to-end perspective on how banks operate, serve customers, and evolve through change.
Her work has earned industry recognition, including being named the 2017 Digital Banker of the Year by American Banker and one of the 2017 Innovators to Watch by BankInnovation.
A graduate of Cornell University, where she earned a Bachelor of Science in economics, Michelle also holds a Master of Business Administration in finance from the University of Rochester’s Simon School of Business. She serves on the Board of Trustees at Davidson Day School, is an active volunteer with Young Men’s Service League, and is a nine-time marathon finisher.
As banking and financial services evolve toward AI-driven operations, tokenized assets, programmable money, and digitally native financial infrastructure, women leaders must move beyond execution and develop the strategic influence needed to shape institutional direction and industry transformation.
This panel explores how emerging leaders can evolve from functional experts into enterprise strategists by building cross-functional influence, developing digital and regulatory fluency, and connecting innovation to business outcomes. Panelists will discuss the leadership skills increasingly required to lead transformation across banking, payments, fintech, capital markets, and digital assets in a rapidly changing financial landscape.