CMO, Head of Corporate Communications & Enterprise Workplace Services
Fifth Third Bank
Melissa Stevens is moving colleagues and customers to digital banking, but she is also growing Fifth Third Bank in a more traditional way: Increasing the number of physical branches.
Stevens' expansive role at the Cincinnati-based lender includes head of enterprise workplace services, which puts her in charge of Fifth Third's properties. Between 2019 and 2023, Fifth Third opened 107 new branches in the Southeastern states of Florida, Georgia, North Carolina, South Carolina and Tennessee, according to the bank.