Chairman and CEO
Capitol National Bank
Cristin Reid has served as Chairman and CEO of Capitol National Bank since 2019. With more than 25 years in the banking industry, her focus has been in community banking and small business finance. In her current role, Ms. Reid has driven strategic growth, strengthened the bank’s community impact, and advanced leadership diversity by expanding female board representation from 10% to 46% and developing a senior leadership team that is 85% women. Additionally, she is planning for the next 10 years by recruiting young directors and implementing a development plan for young employees to grow within the company.
She also serves as Managing Director of Access BIDCO, a regulated financial institution focused on turnaround and management consulting for small businesses. Her prior experience includes executive leadership at a public bank holding company, where she held several roles including General Counsel, Chief Administrative Officer, and President.
Ms. Reid is the founder and CEO of Capitol Foundation, which provides emergency funding to local small businesses and individuals. She is actively engaged in promoting women’s leadership and entrepreneurship through her board service at Michigan Bankers Association, Lansing Economic Area Partnership, and multiple startup and nonprofit boards, including a boat-building school.
Her leadership has earned national and statewide recognition. She was named to American Banker’s “Most Powerful Women in Banking Women to Watch” list in 2006, 2024 and 2025, received the “Impact and Influence” award at the Lansing 2024 Entrepreneur of the Year event, and was honored as a Notable Leader in Finance by Crain’s Detroit Business in 2025. Under her direction, Capitol National Bank has been recognized by S&P Global as a Top 100 Community Bank for two consecutive years, by the SBA as Michigan Export Lender of the Year, and by Independent Banker as a Top Lender.
Ms. Reid holds a BA in Biology from Kalamazoo College, a JD from the University of Toledo College of Law, and an MBA from the University of Michigan.
Bank and financial services executives face a challenge of moving legacy systems to modern, cloud-based architectures while ensuring business continuity. The leadership issue they face: How to balance investment in innovation with cost control and return on equity pressures. The roundtable discussion will center on how leaders can foster a culture that embraces digital-first thinking across all levels.