Group President, Global Commercial Services and Credit and Fraud Risk
American Express
Banks and payment companies have been fighting to capture small business banking customers, and for American Express' Group President of Global Merchant Network Services
Anna Marrs, much of last year was spent working on that goal.
2024 was a year marked with economic and political uncertainty, and that provided Amex an opportunity to more deeply engage with its small business clients, said Marrs, who until earlier this year was Group President of Amex's Global Commercial Services and Credit & Fraud Risk (Marrs was ranked on her 2024 title for this year's list.) Her division is the company's second largest business by revenue and card member spending, and accounted for approximately 25% of American Express's total revenue in 2023.