Former CIO
KeyBank
Amy Brady is a distinguished technology and operations executive who played a pivotal role in modernizing KeyBank, where she served as Chief Information Officer from March 2012- March 2026. During her tenure, Brady led KeyBank’s Technology, Operations and Services organization, overseeing more than 4,500 employees and contractors responsible for delivering innovation across digital banking, payments, servicing, and enterprise technology platforms.
Brady also managed a multibillion-dollar technology and operations budget, balancing disciplined cost management with strategic investments in innovation. Under her leadership, KeyBank enhanced its digital banking capabilities, accelerated automation initiatives, modernized payments infrastructure, and strengthened the technology foundation needed to meet evolving client expectations and drive long-term growth.
A recognized leader in the financial services industry, Brady was consistently honored by American Banker for her contributions to banking and technology. She is particularly known for building high-performing, resilient teams and cultivating a culture focused on employee engagement, professional development, and innovation. Her leadership helped KeyBank achieve industry-leading retention levels in a highly competitive technology talent market.
Brady joined KeyBank in 2012 after a 25-year career at Bank of America, where she held a series of senior leadership roles, culminating as Chief Information Officer for enterprise technology and operations. In that role, she supported critical business functions, including finance, risk management, human resources, and marketing.
Beyond her executive responsibilities, Brady is an influential voice on technology, governance, and transformation. She serves on the Board of Directors of DuPont and is a member of its Audit and Environment, Health, Safety, and Sustainability Committees. She is also a member of the Board of Trustees of Case Western Reserve University, serves on the Executive Committee of the Bank Policy Institute’s Technology Division (BITS), and chairs the Nominating and Governance Committee of Playhouse Square.
Women have made meaningful gains in banking leadership, but the path to the CEO office remains remarkably narrow. Despite years of progress, just two of the top 50 U.S. banks are led by female CEOs, exposing a persistent gap between executive representation and ultimate leadership. Why does advancement stall at the final stretch? This candid discussion examines the structural barriers that continue to shape succession—from unequal access to P&L roles and executive sponsorship to enterprise visibility and outdated expectations of leadership. C-suite executives will share practical strategies for building cross-functional influence, positioning for CEO succession, and shifting from functional operator to enterprise leader in an industry where the pipeline remains fragile and the stakes have never been higher.
The panel will discuss why the focus should move beyond leadership development programs to redesigning the executive pipeline itself, including: