Stacey Mullin, Managing Director, is BlackRock’s Deputy Chief Operating Officer as well as the firm’s Global Chief of Staff. In her roles, Ms. Mullin helps align the firm horizontally to deliver the spectrum of BlackRock’s capabilities seamlessly to our clients.
As Deputy Chief Operating Officer, Ms. Mullin is responsible for partnering with functional and regional management to support growth and client service across channels, to manage risk, to promote operational efficiency, and to respond to market and regulatory change. In her Chief of Staff role, Ms. Mullin advises senior leadership on strategic priorities and engagements with clients, policymakers, the BlackRock Board of Directors and other key stakeholders around the world.
Prior to her current appointments, Ms. Mullin served as COO for the Europe, Middle East & Africa region, based in London, and before that as COO for the firm’s capital markets businesses. Over the years, she has navigated the firm through major changes in the market and geopolitical environment, including Brexit, Covid and return-to-office, and has helped to refresh our business and financial strategy in response to shifting market trends.
Prior to joining BlackRock, Ms. Mullin was a leader at Oliver Wyman, a financial services consulting firm. She earned a BA degree in Mathematics from Harvard College.
Deluxe Marketing, a division of Deluxe, delivers data-driven marketing solutions that help businesses reach and convert the right customers. Combining actionable analytics with full-service agency support, we guide campaign strategy, audience integration, production, deployment, forecasting, and attribution to drive measurable results.
Donna Hart is Chief Information Security Officer (CISO) for the Americas at SMBC, where she leads the company’s Information Security program.
Donna brings 30 years of extensive experience to SMBC, spanning Information Security, Technology Infrastructure, and Cyber Risk. She joined SMBC from Ally Financial, where she served as CISO and was accountable for designing and implementing a comprehensive information security and technology risk management program. In that role, she strengthened enterprise cyber resilience, enhanced governance and controls, and briefed both board members and regulators on strategic security initiatives.
Prior to Ally, Donna spent over two decades at Wells Fargo and Wachovia, where her leadership spanned enterprise endpoint security, network and perimeter defense, remote access, large-scale VPN and segmentation programs, and cyber-infrastructure operations with high availability and strict policy adherence.
Donna is recognized as an industry leader and has contributed to the broader security community through her involvement with FS-ISAC, BITs, and the Women in Technology Steering Committee. Her experience building high-performing teams, maturing crisis management and risk functions, and delivering secure, scalable solutions aligns strongly with SMBC’s commitment to operational excellence and resilience.
Donna holds a Bachelor of Science in Business Administration, Computer Information Systems, from Appalachian State University.
Diana Pagliarini brings over three decades of risk management experience in banking for financial institutions ranging in size from $17 billion to $3 trillion including regional and global financial institutions. Her transformational leadership has improved operational and risk management processes, strengthened regulatory posture and influenced governance practices at the enterprise level. She brings deep experience in working with Audit and Risk Committees through board facing roles for 19 years. She is known for building strong teams and providing leadership in developing enterprise talent as a competitive advantage.
In her role as General Auditor, Diana oversees a global team of professionals across 15 countries, and has improved processes, productivity and stature of the Corporate Audit function. She has been credited by regulators for designing and implementing industry best practices. She has leveraged process improvement and risk management strategies to drive business transformation, resulting in improved outcomes such as a “Weak” to “Strong” rating upgrade, improved regulatory issue closure rates, reduced audit cycle time by 40%, and led AI and technology transformation programs with benefits to the business and risk management functions.
She held various leadership positions at Bank of America in Internal Audit and Risk, designing and implementing process improvement programs that elevated risk management effectiveness, achieved scalability and reduced operating costs, which were recognized through a patent.
Her non-profit board roles are thematically linked to mentoring and coaching young people. As Governance Committee Chair of Big Sisters of RI, she led a board membership and executive director transformation. In her affiliation with and as Advisory Board Member for the Scholars of Finance, she has been a featured speaker on ethics in finance at Harvard, Yale and Boston College, podcast guest on “Investing in Integrity” and two-time speaker at the annual Northeast Leadership Symposium.
Diana resides in the Boston and Providence areas.
Dawnita is Managing Director and Chief Operating Officer of Corporate and Institutional Banking at Regions Bank, where she oversees operational strategy for the division. With more than 25 years in banking and a specialization in credit risk, she has built a career at the intersection of disciplined risk management and forward-looking leadership.
Beyond her role at Regions, Dawnita is a recognized voice on financial literacy and access. She is the organizer and President of the Pearls for Progress Foundation, which is the non profit arm of the Sigma Omicron Zeta chapter of Zeta Phi Beta Sorority, Inc. The Foundation has delivered financial education programming and scholarships to individuals across Georgia. Dawnita is the founder of Creditrained, a credit education business focused on developing early career talent for banking roles. She is also the author of The Stories We Tell, which focuses on helping individuals recognize the impact of their stories.
Dawnita speaks frequently on leadership and financial empowerment, bringing both an executive’s vantage point and a practitioner’s grounding in what it takes to build financial resilience.
Janet is a marketing research and strategic insights executive with extensive experience in the technology, B2B media, healthcare, financial and professional services industries. Her ability to apply a variety of research approaches to strategic business problems has resulted in the delivery of impactful, innovative research programs for a long roster for global Fortune 1000 companies. Previous to her role as VP of Research at Arizent, Janet served as the General Manager/SVP Research at IDG and the head of Market Insights for HIMSS, a nonprofit in the healthcare space. Her passion is storytelling with data, leveraging research to fuel data-driven strategic decision making and thought leadership content. She holds a B.S. degree from Alfred University, and an MBA degree from the Franklin W. Olin Graduate School of Business at Babson College.
Nadine is Head of Tokenized Securities and Crypto within Citi’s Services business. Prior to this, Nadine was Head of Digital Assets for Citi’s Investor and Issuer Services business. Joining Citi in 2006, she spent over twelve years as a Director in Global Product Development for the custody business, responsible for the developing on-exchange clearing and settlement services across Citi’s custody network. During this time Nadine also started exploring custody services for digital assets. Today, she continues this work leading the development digital asset capabilities across digital securities and crypto for the Services business. At her time with Citi, she was also EMEA Marketing Head of Financial Institutions for Citi’s Global Transaction Services business and prior to this was Asia Pacific Financial Institutions marketing head for GTS based in Hong Kong. Before working with Citi, Nadine spent 11 years at KPMG as a consultant with their Hong Kong and China practice and began her career in the Australian audit practice. Nadine has a Masters of Business and a Bachelor of Business (Finance and Accounting) from the University of New South Wales, Australia.
Rhea Rajwani leads AI Risk Oversight within Independent Risk Management at M&T Bank Corporation, where she is responsible for building and scaling the Bank’s second line AI risk oversight program and advancing AI governance practices aligned with evolving regulatory expectations, industry guidance, and peer benchmarks for the responsible adoption of AI. She previously led the Bank’s Model Risk Management function, overseeing the enterprise-wide model risk management program.
Prior to joining M&T Bank in 2022, Rhea spent 16 years at TD Bank, where she held leadership roles across Risk and Finance. She played a key role in the development and implementation of TD’s model risk management framework and supported major regulatory initiatives, including Resolution Planning and the Comprehensive Capital Analysis and Review (CCAR) program.
Rhea began her banking career in India, where she spent more than a decade in finance, technology and risk management roles at Bank of India and ICICI Bank. Her responsibilities included capital adequacy planning, Basel supervision, regulatory reporting, and reporting processes supporting SEC filings in the United States. She also represented ICICI Bank on an industry committee convened by the Reserve Bank of India to enhance Basel reporting standards and supported regulatory submissions to international banking supervisory bodies.
Throughout her career, Rhea has contributed to industry thought leadership and policy discussions on risk management, AI governance, and emerging technologies. She holds a Bachelor’s degree in Financial Accounting and Auditing and a Master’s degree in Business from the University of Mumbai. Her professional credentials include the Certified Associate of the Indian Institute of Bankers (CAIIB) designation, the Canadian Securities Course (CSC), Executive Education from the MIT Sloan School of Management, and the EqualAI AI Governance Professional Certificate. She also holds multiple technology-related certifications.
Jennifer Upshaw is chief administrative officer for Pinnacle Financial Partners. She leads the firm’s human resources, marketing and communications teams. She also serves as the executive sponsor for the Integration Management Office, directing all integration efforts for the merger of Pinnacle and Synovus.
Prior to her current role, Upshaw served as the chief enablement officer at Synovus since 2024. She was appointed to chief of staff in May 2021.
Upshaw joined Synovus in 2003 as a management associate and served in branch banking leadership roles, leading key strategic initiatives, such as consumer lending centralization, execution of retail strategy and consolidation of 30 separate bank charters into a unified branding conversion. She was named chief retail banking officer in 2019, managing consumer and small business client segments, the branch network and product development. Upshaw was named group executive for marketing in 2017.
Upshaw is on the advisory boards of the Muscogee County Library Foundation, the National Infantry Museum and the Board of Water Commissions (Columbus, Georgia). She sits on the Piedmont Columbus Regional Hospital Board of Directors. Upshaw was an honoree of American Banker’s Most Powerful Women in Banking: NEXT for 2019 and participated in Leadership Georgia, class of 2020-2021.
Upshaw earned a Bachelor of Arts in finance from the University of Georgia.
Vivian Yeung is Executive Vice President and Chief Digital & Technology Officer at Fremont Bank, where she leads the bank’s digital, technology, information security, artificial intelligence, and enterprise transformation strategy. A member of the executive leadership team, she serves as a strategic advisor to the board of directors on innovation, emerging technologies, cybersecurity, and the future of financial services.
With more than 25 years of experience spanning banking, digital transformation, payments, and technology leadership, Yeung has held senior leadership roles at leading financial institutions, including Bank of the West and Wells Fargo. Throughout her career, she has led large-scale modernization initiatives that transformed customer experiences, advanced digital capabilities, strengthened security programs, and established scalable technology foundations to support long-term growth.
Yeung served on the Federal Deposit Insurance Corporation (FDIC) Technology Modernization Subcommittee, advising on opportunities to modernize regulatory supervision and examination practices. In 2022, she was named one of the Most Influential Women in Bay Area Business by the San Francisco Business Times. She is also the executive sponsor of Fremont Bank’s Women’s Leadership Forum and has been a longstanding advocate for leadership development, mentorship, and the advancement of women in financial services.
Yeung holds a bachelor of science in Management Information Systems from the University of Southern California.
