Banks are racing to harness the power of AI to gain a competitive edge, slash costs, and boost productivity. However, the path to AI success is fraught with obstacles, from managing risk and attracting top talent to demonstrating tangible value. This discussion, informed by ServiceNow’s new Banking AI Maturity Index research report, will provide actionable strategies to help you, your business, and your bank navigate the AI landscape, enhance operational resilience, and thrive in the competitive banking industry. Join Kristin Streett, Head of Banking GTM at ServiceNow, and your financial services peers for insights into what leading banks are focused on to grow their AI footprint and how you can apply them to your own business.

Over the next decade, an unprecedented generational wealth transfer—estimated at $84 trillion in the U.S. alone—will reshape the financial landscape. Women are expected to control a significant share of this wealth, making them one of the most influential investor groups in history. At the same time, the definition of “investable assets” is evolving, with growing interest in alternatives such as digital assets, Bitcoin, private markets and real estate. This panel will explore how banks and wealth managers can position themselves to serve women investors during this transformation.

A candid look at what happens when top financial leaders step away from their C-suite and executive management roles to pursue other equally challenging business turns—from joining or launching start-ups to championing social causes to reshaping industries from the outside. This dynamic panel brings together executives who have successfully pivoted from traditional finance to new business ventures (of all sorts) where their finance capabilities are serving them well while allowing them to play to their desire to take on the next, new thing. They’ll share personal stories about what drove their decisions, the skills that carried over, what it took to make the leap, and the lessons they learned in taking on new chapters in their careers.

Digital finance affords financial institutions and their customers an enhanced experience, the ability to interact and conduct financial transactions across channels, and the real-time delivery of hyper-personalized new products. Yet the increasingly sophisticated exploitation of security vulnerabilities and gaps to commit fraud using generative artificial intelligence (GenAI) is set to unleash a tidal wave of fraud. The panel discusses the urgency for banks and financial institutions to develop a multi-layered security strategy to detect and prevent the rapidly accelerating rise of GenAI-powered fraud across channels—much of it occurring through extremely capable, global criminal and nation-state-run enterprises.

The financial services industry is on the cusp of its most transformative decade since the commercialization of the internet. Venture capital is fueling the rise of AI-native fintechs, digital identity platforms, and tokenized financial ecosystems that promise to upend traditional models. Instant payments, programmable money, and agentic AI are reshaping everything from lending and fraud prevention to wealth management and cross-border payments. But with this tidal wave of innovation comes unprecedented challenges: how do financial institutions strike the right balance between speed and security, compliance and creativity, disruption and trust?

This super panel discussion brings together venture capitalists, fintech executives, bank executives and management consultants to explore the future of venture-backed fintech innovation, its impact on all stakeholders in digital finance, and the biggest opportunities and challenges ahead. Panelists will examine where capital is flowing in 2026, which technologies will define the next wave, how banks and fintechs can collaborate without compromising resilience, and what governance and risk frameworks must evolve to keep pace.