Leading a regulated entity during the best of times is complicated. But adapting your leadership strategy when you face a confluence of factors—geopolitical instability, cybersecurity threats, disruptive innovation and unknown unknowns—is critical to how your company identifies and mitigates an increasing number of risks (within business units and across the enterprise), capitalizes on emerging innovations without creating excessive vulnerabilities, and anticipates and complies with regulation.

As customers expect banks and financial institutions to conduct business on their behalf in real time, the world of digital finance is rapidly evolving to anticipate and satisfy the needs of retail and commercial customers that are increasingly demanding products and app services—from instant payments to trading settlement and beyond—that are faster, better and cheaper. Panelists discuss the process for developing a roadmap for the successful implementation and adoption of Innovative products and services in various business lines that will appeal to customers who want an instant-everything experience and results.

The Future of Financial Market Infrastructure

Global financial markets are currently at an inflection point. Capital markets are moving faster towards an always-on operating model and at the same time, digital assets and blockchain technology are becoming mainstream. The discussion delves into the forces driving the future of financial market infrastructure.

Banks are racing to harness the power of AI to gain a competitive edge, slash costs, and boost productivity. However, the path to AI success is fraught with obstacles, from managing risk and attracting top talent to demonstrating tangible value. This discussion, informed by ServiceNow’s new Banking AI Maturity Index research report, will provide actionable strategies to help you, your business, and your bank navigate the AI landscape, enhance operational resilience, and thrive in the competitive banking industry. Join Kristin Streett, Head of Banking GTM at ServiceNow, and your financial services peers for insights into what leading banks are focused on to grow their AI footprint and how you can apply them to your own business.

Over the next decade, an unprecedented generational wealth transfer—estimated at $84 trillion in the U.S. alone—will reshape the financial landscape. Women are expected to control a significant share of this wealth, making them one of the most influential investor groups in history. At the same time, the definition of “investable assets” is evolving, with growing interest in alternatives such as digital assets, Bitcoin, private markets and real estate. This panel will explore how banks and wealth managers can position themselves to serve women investors during this transformation.