Citigroup’s Pam Habner is leading her bank into the fiercely competitive and lucrative high-end credit card market against giant competitors like American Express, Capital One and JPMorganChase. 

“I’ve been in financial services for more than 30 years and the competition has always been fierce but today it is at a new level,” said Habner, head of branded cards and lending for Citigroup, noting the rush of new and relaunched premium cards that are entering the market. Habner played a major role in the launch of Strata Elite, Citi’s first card for high-end consumers in four years. This comes as Chase recently refreshed its Sapphire card with new travel, fitness and experience perks, and higher fees, and Amex plans a refresh of its Platinum card for 2025. Strata Elite has an annual fee of $595, less than Sapphire’s $795 and Platinum’s $695.

Kristin Streett is ServiceNow’s Head of Banking, Americas. She oversees strategy and execution within their financial services, working with customers on their employee and customer experience initiatives. With over 25 years’ experience in Banking and FinTech, Kristin specializes in digital transformation strategy, process optimization, enterprise-wide technology program implementations, target operating model design, and change management.

Chana R. Schoenberger is the editor-in-chief of American Banker. Previously, she was the editor-in-chief of Financial Planning after joining Arizent in 2020.

In her prior role, she was the managing editor for U.S. wealth management at J.P. Morgan. Before that, she was a columnist and freelance journalist, and previously worked at Bloomberg News, Dow Jones/The Wall Street Journal, and Forbes. A graduate of Harvard College, she received her master’s degree as part of Columbia Journalism School’s Knight-Bagehot Fellowship

Mary Ellen Egan is a journalist with more than 25 years of experience in business and investigative journalism. She has been a staff writer and editor at Forbes, The American Lawyer, First Amendment Watch and American Banker. She has freelanced for Bloomberg, Bloomberg Law, University of Chicago Booth School of Business, Stanford Graduate School of Business and Thomson Reuters. She is currently an adjunct professor of journalism at New York University.

Brad Bava is the Senior Vice President, Marketing Services Group at Arizent, leading the media and conference sales team across the business. He is focused on connecting our marketing services clients with our audiences through valuable experience that build strong relationships.

Brad joined Arizent in 2017, helping industry-leading brands like IBM, OneSpan, Tata Consultancy, and Temenos connect with our banking community. Brad then became the publisher of American Banker and National Mortgage News before being tapped to lead sales across our seven communities. Prior to Arizent, Brad spent 10 years at IKON Office Solutions where his outstanding sales performance was recognized with four straight President’s Circle awards. His successes culminated in his leadership of the NYC market across sales and operations. 

Brad is an accomplished athlete and coach.  He leads several youth athletic programs across a variety of sports and spends much of his free time mentoring the athletes in those programs. He graduated from Montclair State University with a B.A. in History.

Jon Moore is Arizent’s Executive Vice President of Events and Live Media, leading the company’s portfolio of world-class events.  The portfolio consists of 20+ events across top brands including American Banker, Bond Buyer, National Mortgage News, Accounting Today, Financial Planning and Employee Benefits News. He is also part of the company’s Executive leadership team.

Previously, Jon served as EVP of Events for Bonnier corp. He has also held leadership roles at Summit Business Media, Family Media and Source Media.  He has had the opportunity to run events of all sizes across a wide spectrum of content and has operated events in North America, Europe, Asia, the Middle East and Africa. 

Jon holds a BA from SUNY Plattsburgh and lives with his wife and two daughters in Long Island NY.

Holly Sraeel is SVP of Strategy and Content, American Banker Live Media, leading content creation and innovation for the events and live media portfolio and introducing new multimedia and invitation-only experiences for senior executives that drive critical conversations and action around corporate strategy, innovation and financial performance. She is part of the company’s operational leadership team and is focused on developing cross-platform programming that creates higher levels of engagement for subscribers, community participants and partners across the company’s brands, including American Banker, The Bond Buyer, National Mortgage News, Accounting Today, Digital Insurance, Financial Planning and Employee Benefits News.

Sraeel is an award-winning editorial director, media executive and content strategist with expertise in developing influential content, communities, and events for C-level executives in the banking and financial services, insurance, and technology industries. Prior to joining Arizent, she held several content leadership and strategist roles, including for B2B media consultancy New York Ventures, capital markets management consultancy Opimas, Oxford University-incubated startup Wise Responder, and as cofounder of Genesys Partners’ Agility First Forum.

This new role marks a return to the company for Sraeel. In her previous 12-year run, she was a member of the executive team and was pivotal in driving new cross-platform editorial, events and business innovation as SVP of Brand Management; Group Editorial Director of Banking and Technology magazines; and Founder, President and Editorial Director of The Most Powerful Women in Banking,™ the company’s first-ever, community-based media platform, now part of Arizent’s flagship American Banker.

Sraeel is an early honors graduate of Marist College with a Bachelor of Arts degree in Communications and a concentration in journalism.